Privacy Policy

At Redmellon (“we,” “us,” or “our”), your privacy is of paramount importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide when you contact us or enter a contract with our company or affiliates:

  • Personal Contact Information:
    Your name, phone number, email address, and any other contact details you provide.

2. How We Use Your Information

We use the collected information for purposes including, but not limited to:

  • Communication:
    To send you administrative messages, updates, security notifications, and other service-related communications.

  • Compliance & Legal Obligations:
    To comply with applicable regulations, including requirements for 10DLC SMS registration, and to ensure the security of our systems.

  • We do not send promotional materials.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent:
    When you agree to provide your information and use our services.

  • Contractual Necessity:
    To perform our contract with you.

  • Legal Obligations:
    To comply with applicable laws, regulations, and industry standards.

4. Sharing Your Information

We may share your information under the following circumstances:

  • Service Providers:
    With trusted third-party vendors who assist us in delivering and optimizing our services, under strict confidentiality agreements.

  • Telecommunications Partners:
    With carriers and SMS aggregators as necessary to facilitate SMS transmission and comply with regulatory requirements.

  • Legal Compliance:
    When required by law or in response to a lawful request by public authorities.

5. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations. Once your data is no longer needed, it will be securely deleted or anonymized.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include physical, electronic, and procedural safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction of any inaccurate or incomplete data.

  • Request deletion of your data.

  • Object to or restrict our processing of your data.

  • Withdraw consent at any time (where applicable).

To exercise these rights or if you have any questions regarding your data, please contact us using the details provided in Section 10.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Redmellon
2420 St. Claude Ave
New Orleans, LA 70117

Or by using the “Let Us Hear From You” button on our homepage at www.redmellon.com.

By using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

Redmellon Projects